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Directions | Getting Started | What to Expect

On this page you can...

417.496.1867

Call us to find out how we can Help!
or
Complete this form for a phone consultation.

Name *
E-mail Address: *
Phone Number *
When are you available to be called (days; times)? *
For what are you seeking help?
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You can also email us at Help@GetRelationshipHelp.com

Getting Started with Counseling

  1. The first thing to do when you've decided to get counseling with Tri-Lakes Relational Center is to formulate your needs into a sentence that will help your counselor have an idea as to what sort of help you are looking for. (i.e. My husband and I are having marital difficulties and would like some help.)
  2. Next, have ready some basic information your counselor will need to make an appointment
    ~ The names and ages of all persons who will be seen by the counselor.
    ~ A phone number you can be reached at.
    ~ The name of the referral source where you first found our information (i.e. phonebook, sign, friend, internet web site, web search, radio)
    ~ Times of day and days of the week you would be available for an appointment (i.e. early afternoons on Mondays and Thursdays). Plan for your first appointment to be 90 minutes in duration. Regular appointments are typically 45 minutes.
  3. Call our counseling office at 417.496.1867. If you are transferred to voicemail we may be on another phone call or away from the office. Leave a message with your name, phone number, and what services you're seeking. We will get back with you as soon as possible.
  4. After setting up an appointment visit our Download Forms page to find the necessary intake forms. There you can print and complete the required forms to bring with you to your first appointment. If you are unable to print forms ahead of time, your counselor will provide them at the time of your appointment.
  5. At the bottom of this page you will find directions and a google map utility where you can enter your address or zip-code and get google directions to our office.
  6. If you need to cancel or reschedule your appointment, please do so at least 24 hours in advance of your scheduled appointment so we can open up your reserved time for someone else in need.
    Thank you for your courtesy in this matter.

What to expect at your first counseling appointment.

When you arrive for your first appointment...

  • Park any where you would like.
  • Come into building 2131 and have a seat in the waiting area. Bathrooms are available through the waiting area door, down the hall and to your left.
  • Your counselor will come out and greet you at the time of your appointment.
  • You will be given a copy of our First Appointment Information to read through and initial at the bottom. While you read the first appointment information your counselor will review your forms. If any forms are missing they will be provided for you at this time.

TRI-LAKES RELATIONAL CENTER WAITING AREA AND OFFICES

At the beginning of your first counseling appointment...

  • Your counselor will ask if you have questions regarding any of the paperwork / informed consent documents you were asked to read or fill out.
  • At this point your counselor will inquire as to the details of what brings you to counseling. The first couple of sessions usually consist primarily of information gathering. It's important that your counselor thoroughly understand your circumstances and history so he or she can provide you with the best services possible.

At the end of your appointment...

  • Your counselor will make a recommendation as to the frequency and duration (length of appointments) he or she believes will be most helpful. Weekly, one session (45 minute) appointments are typical.
  • Your counselor will ask if you would like to setup your next appointment. Having an idea of your schedule ahead of time is helpful at this point.
  • Payment is due at the end of each appointment. If you are paying with check or cash you will tender payment to your counselor. Checks are payable to TRC. If paying with cash note that your counselor is unable to make change, thus exact change is necessary. You may also make payment with visa, master card, and american express credit or debit cards by indicating such on the financial responsibility form.
  • Your counselor will provide you with a "super bill" receipt suitable for submission to your insurance company for reimbursement; however, we can not file with your insurance company on your behalf or accept consignment for insurance.
  • It is important that counseling sessions end on time and you exit promptly from the counseling office to the waiting area. This is necessary for your counselor to prepare for the next clients with the same care he or she prepared for your appointment.
    Thank you for your courtesy in this matter.

Directions to Tri-Lakes Relational Center Springfield

2131 S EASTGATE AVE

2131 S. Eastgate Ave • Springfield, MO 65809
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2131 S Eastgate Ave, Springfield, MO 65809

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